Front Desk Receptionist

Dublin, OH
Full Time
Mid Level

Midwestern Auto Group is the source for premium new European automobiles and top-of-the-line, pre-owned models in the Columbus, Ohio area. With over 40 years of experience, our professionals have maintained a solid commitment to our clients by delivering premium automobiles to generations of drivers. Midwestern Auto Group continues to build its brand on family values and a philosophy of serving our guests, team members, and communities. We believe every Midwestern Auto Group team member is absolutely critical to our success. Our continued rapid growth and fast-paced environment makes this an awesome place to invest in your career. If you are looking for a long term career opportunity with great people, apply today!

What We Offer

  • Medical & dental insurance

  • 401(k)

  • Life, Short-Term and Long-Term Disability insurance

  • Paid Sick, Vacation, and Holiday Time

  • Career growth opportunities

  • Automobile and service discounts

 

Responsibilities

  • Greets customers at the cashier window in a pleasant and professional manner.

  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

  • Make change accurately and issue receipts to customers.

  • Reconcile cash drawer daily.

  • Promptly and efficiently answer multi-line switchboard and direct consumer to the proper department and follow up in a timely manner.

  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.

  • Maintenance and Filing of Service Repair Orders, Parts Counter Tickets, Hard Copies.

  • Perform any other special duties as requested by Dealer and other Managers.

  • Regular attendance consistent with attendance policy.

  • Must follow all company safety policies and procedures.

Qualifications

  • High school diploma or general education degree (GED) or equivalent combination of education and experience

  • Team player focused on providing exemplary customer service

  • Ability to multi-task in a fast-paced work environment

  • Detail oriented with strong organizational and communication skills

  • 18 years of age or older required


 

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