Receptionist

Dublin, OH
Full Time
Entry Level

Midwestern Auto Group (MAG) is the source for premium new European automobiles and top-of-the-line, pre-owned models in the Columbus, Ohio area. With over 40 years of experience, our professionals have maintained a solid commitment to our clients by delivering premium automobiles to generations of drivers.  Currently, we are looking for Full Time professional receptionists to greet our customers throughout the day. 

MAG continues to build its brand on family values and a philosophy of serving our guests, team members, and communities. We believe every MAG team member is absolutely critical to our success. Our continued rapid growth and fast-paced environment makes this an awesome place to invest in your career. If you are looking for a long term career opportunity with great people, apply today!

What We Offer

  • Medical & dental insurance

  • 401(k)

  • Life, Short-Term and Long-Term Disability insurance

  • Paid Sick, Vacation, and Holiday Time

  • Career growth opportunities

  • Automobile and service discounts

Responsibilities

  • Greets customers at the cashier window in a pleasant and professional manner.

  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

  • Make change accurately and issue receipts to customers.

  • Reconcile cash drawer daily.

  • Promptly and efficiently answer multi-line switchboard and direct consumer to the proper department and follow up in a timely manner.

  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.

  • Maintenance and Filing of Service Repair Orders, Parts Counter Tickets, Hard Copies.

  • Perform any other special duties as requested by Dealer and other Managers.

  • Regular attendance consistent with attendance policy.

  • Must follow all company safety policies and procedures.

Qualifications

  • High school diploma or general education degree (GED) or equivalent combination of education and experience

  • Team player focused on providing exemplary customer service

  • Ability to multi-task in a fast-paced work environment

  • Detail oriented with strong organizational and communication skills

  • 18 years of age or older required

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